Returns & Exchange Policy
At Ajmal Perfumes India, we strive to ensure your fragrance experience is seamless; however, due to the personal nature of beauty products, we only accept returns for damaged, defective, or incorrect items within 7 days of delivery.
Initiate Request
Contact our customer support team or email us with your order ID and clear images of the product and its original packaging.
Quality Verification
Our quality control team will review your request and photos to verify the claim against our quality standards.
Reverse Pickup
Once approved, we will arrange a reverse pickup from your delivery address at no additional cost to you.
Refund or Replacement
Upon receiving the returned item, we will process your full refund to the original payment method or dispatch a fresh replacement.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing